Email your repeat prescription request to:
bhv-pct.beaconsfieldsurgery@nhs.net

(Please be aware that normal email is not encrypted.)

To make use of this service you must adhere to the following rules:

• Subject: Repeat Prescription Request
   
• The email message should include your name, date of birth and patient number (found on your repeat prescription request slip)
   
• List each drug on a separate line with the type (e.g. tabs or caps) and strength. We will prescribe the quantity and dosage as previously given
   
• If you require an unusual amount please give an explanation (e.g. holiday for 2 weeks)
   
• Many local pharmacies have a collection service with the practice; please enquire at your usual pharmacy. If you would like the pharmacist to collect your prescription please mark their name clearly on the top of the repeat request form. We cannot email or fax prescriptions direct to you.
   
• DO NOT send attachments as these will NOT be opened
   
• DO NOT email regarding any matter other than a repeat prescription request as these will be ignored

Information on the Email Service
We collect emails at 9 am Monday to Friday. The process takes TWO FULL WORKING DAYS from opening the email request, before collection in the usual manner. This may take slightly longer If there are any changes or additions to your medication.

We will not reply to emails unless we are querying your request. Please check your email regularly and respond to queries promptly to avoid unnecessary delay.

The rules listed above MUST be complied with before we are able to process your request. Please understand that it is your responsibility to revert to the standard system if your email system does not function as you think it should.

We will maintain the highest level of confidentiality on information we receive, but if information goes astray or is intercepted before it reaches the practice, this is entirely at your own risk.

We would appreciate your comments on this service to help us monitor the system.

Alternatively use our online form - click here

Or via Systmonline

If you are registered for Systmonline services please use the link below to request your repeat prescriptions.

CLICK HERE to login to SystmOnline(Opens in new window)

You will only be able to use this if you have collected a username and password from the practice, please ask a member of staff for details.